Privacy Policy
Effective date: 16 June 2025
This Privacy Policy describes how Kingola & Co Limited ("Kingola", "we", "us", or "our") collects, uses, and protects your personal information when you use our services, visit our website www.kingolajewellery.co.uk, or interact with us in any way.
By using our website or any of our services, including online purchasing or course registration, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Site or providing personal data.
1. Who We Are
Kingola & Co Limited
Company Number: 10579169
Registered Address: 63-66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE, United Kingdom
Contact Email: kingolajewellery@gmail.com
We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
a) Information You Provide
We collect personal data when you:
Make a purchase (e.g., name, email, billing/shipping address, phone number, payment details)
Register for a course or event
Subscribe to our newsletter
Contact us or interact with customer support
Leave reviews or other user-generated content
b) Automated Data (Cookies and Tracking)
When you visit our website, we may automatically collect:
IP address, device/browser type, operating system
Pages visited, time spent, actions taken (e.g., items added to cart)
Referring URL or search terms
We use cookies and similar tracking technologies (see section 8).
c) Third-Party Sources
We may receive information from:
Payment processors (e.g., Stripe)
Website platforms (e.g., Hostinger or course systems)
Marketing platforms or analytics tools
Social media platforms, if you interact with us there
3. How We Use Your Information
We use your personal information for the following purposes:
To fulfil your orders and bookings (e.g., process payments, deliver items, send confirmations)
To register you for workshops/courses
To provide customer support
To personalise your experience and improve our services
To send marketing emails if you have opted in
To detect and prevent fraud or misuse
To comply with legal obligations
4. Marketing Preferences
You will only receive promotional communications from us if you opt in.
You may unsubscribe at any time using the link in our emails or by contacting us at kingolajewellery@gmail.com.
5. Sharing Your Information
We do not sell your data. We may share your information with:
Trusted service providers, such as payment processors, delivery couriers, and IT support
Course platforms, for managing bookings and participation
Marketing and analytics partners, to improve user experience (e.g., Google Analytics)
Legal authorities, where required by law or in case of fraud/investigation
All partners are bound by strict data protection obligations.
6. User-Generated Content
If you submit a product review, testimonial, or participate in a forum or public comment section, your content may be visible to others. Please do not share sensitive information in these areas.
7. Your Rights Under UK GDPR
You have the right to:
Access a copy of your personal data
Correct inaccurate or incomplete data
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability (request transfer of your data)
Withdraw consent at any time
To exercise any of these rights, please email us at kingolajewellery@gmail.com. We may ask you to verify your identity before responding.
8. Cookies and Tracking
Our website uses cookies to:
Enable site functionality (e.g., shopping cart, login)
Analyse website traffic and performance
Customise marketing messages and preferences
You can control or disable cookies through your browser settings. For more details, see our Cookie Policy (link if available).
9. Data Retention
We retain your data:
As long as your account is active
To provide products or services
To comply with tax/legal obligations
Until you request its deletion (unless legally prohibited)
After this, your data will be securely deleted or anonymised.
10. Security
We implement robust technical and organisational measures to safeguard your data.
However, no method of transmission is 100% secure, so we recommend you keep your account credentials confidential and use secure networks when accessing the Site.
11. Third-Party Links
Our website may contain links to third-party websites (e.g., Instagram, payment portals). We are not responsible for the privacy practices of those sites and encourage you to read their policies separately.
12. Children’s Privacy
Our services are not intended for use by children under 18.
We do not knowingly collect personal data from minors. If you believe we have accidentally collected such data, contact us and we will delete it promptly.
13. International Data Transfers
If we transfer your data outside the UK or EEA (e.g., to Hostinger or Google), we ensure proper safeguards are in place, such as Standard Contractual Clauses or transfers to jurisdictions with adequacy decisions.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be published on our site with a new “Effective Date”. Continued use of the Site after changes means you accept the updated terms.
15. Contact Us
For questions, concerns, or to exercise your data rights, contact:
Kingola & Co Limited
63-66 Hatton Garden, Fifth Floor, Suite 23
London, EC1N 8LE, United Kingdom
📧 kingolajewellery@gmail.com
